Questions and answers
If you cannot find the answer here, just write to me. I read and answer myself.
- Do I need to download an app?
- No. Everything arrives as an ordinary text message on your phone. You tap the link in the message and the meal plan opens. There is nothing to log in to and nothing to install.
- What does it cost?
- The first week is free. After that it is 329 kroner a month, which gives you a new meal plan every Monday, a finished shopping list and all the recipes. There is no lock-in period and no hidden costs.
- Can I cancel whenever I like?
- Yes. You cancel on My page in two taps, or by sending me a message. If you cancel during the free week, you are never charged. Otherwise you keep access for the period you have already paid for, and you are not charged again.
- I only cook for myself. Does it still work?
- Yes, absolutely! You choose how many you cook for, and I adjust the quantities in the recipes and the shopping list. If you only cook for yourself, you get quantities for one.
- Do I have to cook dinner all seven days?
- No. The plan has seven dinners, but you use them as it suits you. If you eat out one day or have leftovers, simply skip that dinner. Tell me what your week usually looks like when you sign up, and I take it into account when the plans are put together.
- I am over 70. Is this for me?
- Yes, the service is made to be easy to use. You get a text message with a link to the meal plan, and you do not need to download any app. The meal plan has large text and clear buttons, and I am happy to help if you get stuck.
- What if I have allergies?
- You tell me your allergies when you sign up, and I keep those ingredients out of your meal plans entirely. Every plan is checked automatically against your list before it is sent, and I read through the ones where there is a judgement to make.
- Do I have to weigh myself?
- No, it is entirely voluntary. Once a month you get a message where you can enter your weight if you want to. It helps me adjust your plans, but you can leave it, and the meal plans arrive either way.
- Who is Henriette?
- My name is Henriette Hagen and I hold a bachelor's degree in nutrition from the University of Bergen. I am not a clinical nutritionist. That is a protected title in Norway which requires a master's degree and authorisation from the Norwegian Directorate of Health. Henriettehagen is dietary guidance, not healthcare.
- Who makes the meal plans?
- The plans are put together according to my professional guidelines and adapted to your allergies, preferences and goals. I have access to every plan before it goes out, and I read through the ones that call for a judgement.
- How long does the cooking take?
- Most dinners take under 40 minutes, and many are ready in under half an hour. On Sundays you can choose something that takes a little longer, if you feel like it.
- Do I get breakfast, lunch and an evening meal too?
- Yes. The plan covers breakfast, lunch, dinner and an evening meal for all seven days. Together they give you the energy and protein you need, worked out for you. Breakfast, lunch and the evening meal lunch are simpler and tend to repeat through the week, which is how most people actually eat.
- Do I have to shop at a particular supermarket?
- No. Everything on the shopping list is available in an ordinary Norwegian supermarket: Kiwi, Rema, Coop, Meny or Spar. Nothing has to be ordered online.
- Can I print the shopping list?
- Yes. The page you reach from the text message is built to be printed, with large type and tick boxes. Many people take it to the shop on paper.
- What is the one to one session?
- It is an hour with me, for 799 kroner. You choose whether we talk by video or phone from home, wherever in Norway you live, or meet at a cafe in Oslo, and the price is the same. It is an addition, not part of the subscription. The point of it is that I have your whole history in front of me, the plans you have had and how your weight has moved, so we can spend the time on what applies to you.
- What happens to my information?
- It is used only to make your meal plans and to follow up with you. It is not sold on and not shared with anyone else. You can ask to see it or have it deleted at any time.
- I am not good with computers. Can I manage this?
- Yes. If you can read a text message and tap a link, you can use Henriettehagen. That is the whole point of the service.